Our Fantastic Staff
Meet the experienced and friendly staff who make Albany Eye Care the leading provider of vision care products and excellent service in Laramie.
Karissa
Office Manager/ Billing Specialist
Karissa is our Office Manager and Billing Specialist at Albany Eye Care. She plays a vital role in overseeing patient referrals, managing co-management cases, and addressing all insurance and billing inquiries. Her extensive knowledge and attention to detail help ensure that every aspect of the administrative process runs smoothly. In addition, if you need to order a new supply of contact lenses or have questions about your current prescription, Karissa is always happy to assist. Her professionalism and dedication make her an invaluable resource for both our patients and our team.
Contact: k.molitor@albanyeyecare.net
Tava
Patient Care Coordinator
Tava serves as a Patient Coordinator at Albany Eye Care, where she plays a key role in scheduling appointments, assisting with billing inquiries, coordinating record transfers, managing co-management cases, and ordering contact lenses. She is also a valuable resource for answering a wide range of patient questions, so if you need to schedule an appointment or have any questions, don’t hesitate to contact her through our scheduling extension.
Contact: aec@albanyeyecare.net
Monique
Billing
Monique is the Billing Specialist at Albany Eye Care, where she efficiently manages insurance claims and billing processes. Her role ensures accurate claim entries and adjustments and effective follow-up on outstanding claims. She plays a pivotal role in managing and overseeing all aspects of our billing and insurance processes. Her meticulous attention to detail ensures that all records are maintained to the highest level of accuracy.
Shannon
Patient Care Coordinator
We’re pleased to introduce Shannon as one of the newest members of our team at Albany Eye Care. Her primary responsibilities include scheduling appointments, assisting with patient paperwork, managing incoming calls, and checking out patients. Whether you have questions about scheduling, insurance coverage, or need assistance at checkout, Shannon is here to provide friendly and efficient support.
Kristian
Senior Optician
Kristian serves as Albany Eye Care’s Senior Optician and brings over a decade of experience to our optical team. His extensive knowledge and expertise in frame repairs and adjustments make him a valuable resource for both patients and staff. Whether you’re ordering new glasses, or your current glasses need a precise adjustment or a thorough repair, Kristian is here to ensure a comfortable fit and optimal performance. We invite you to stop by our optical department and let Kristian provide the expert care your eyewear deserves.
Contact: optical@albanyeyecare.net
Amanda
Optician/Optical Supervisor
Amanda brings a wealth of expertise in optical and optometry services, offering exceptional skills across all areas. As a valued member of our optical department, she is dedicated to assisting you with selecting the perfect pair of glasses, answering any questions regarding pricing, functionality, or your eyewear needs. Amanda is also highly proficient in frame repairs, adjustments, and providing expert guidance on frame selection to ensure a perfect fit. Her comprehensive knowledge and commitment to customer satisfaction make her an invaluable resource for all your optical needs.
Contact: optical@albanyeyecare.net
Lainie
Optician
Lainie is here to assist with all your eyewear needs, including frame adjustments, repairs, and helping you find the perfect pair of glasses to suit your style and vision. She takes pride in offering personalized service, ensuring each patient feels confident and comfortable in their eyewear. With a great eye for detail and a warm, approachable demeanor, Lainie is dedicated to making your optical experience smooth and enjoyable.
Contact: optical@albanyeyecare.net
Roxanne
Optometric Technician
We are pleased to welcome Roxanne as the newest member of our team at Albany Eye Care. Roxanne will be supporting both of our doctors by assisting with a range of clinical tasks, including patient pretesting, maintaining ophthalmic equipment, explaining exam procedures, and administering vision assessments. We are excited to have her on board and confident that she will be a valuable asset to our practice.